Privacy Policy

1. Overview

Welcome to Influverse ("Company", "we", "our", or "us").

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website or any related services (collectively, the "Service").

By using Influverse, you agree to this Privacy Policy. If you do not agree, please do not use our Service.

2. Information We Collect

2.1 Information You Provide Directly

• Account Information: Name, email, password, and optional profile details.
• Billing Information: Payment data processed securely via Stripe or similar PCI-compliant providers (we do not store full credit card details).
• User-Generated Content: Characters, prompts, images, videos, and other media you create or upload.
• Support Requests: Information you send to our support team.

2.2 Information Collected Automatically

• Usage Data: Pages visited, actions taken, session duration, and referral sources.
• Device Data: Browser type, IP address, device ID, operating system.
• Cookies & Similar Technologies: Used for authentication, analytics, and personalization. You can manage preferences in your browser settings.

2.3 AI Data Inputs and Outputs

When you use Influverse's AI tools, we may process your text, images, and videos through third-party AI service providers (e.g., Fal.ai and other AI infrastructure partners). These providers only process data as needed to generate outputs and are bound by strict confidentiality agreements.

3. How We Use Your Information

We use collected data to:

• Provide and Maintain Services
  Operate features such as AI generation, media scheduling, and character management.
• Personalize Your Experience
  Tailor content, recommendations, and UI preferences.
• Process Transactions
  Handle subscriptions, billing, and renewals securely.
• Communicate with You
  Send service updates, account alerts, and support responses.
• Improve and Develop the Service
  Analyze performance, detect bugs, and enhance functionality.
• Ensure Legal Compliance and Security
  Prevent fraud, abuse, and unauthorized access.
• Research and Analytics
  Aggregate data for performance insights and business intelligence.

4. Information Sharing and Disclosure

We never sell or rent your personal information.

We may share your data only in these cases:

• Service Providers: Trusted partners (e.g., Firebase, Stripe, Fal.ai, Bundle.social, Cloudflare, AWS, and analytics platforms) who assist in operating the Service under strict data agreements.
• Legal Requirements: If required by law, regulation, subpoena, or government request.
• Business Transfers: In case of merger, acquisition, or asset sale, provided adequate protection is maintained.
• User Consent: When you grant explicit permission for integration with external services (e.g., connecting social media accounts).

5. Use of Google User Data

When you connect your Google account (for example, to sign in, upload media, or integrate with Google services such as YouTube or Drive), Influverse only accesses the minimum information necessary to provide that specific functionality.

• We do not use your Google data for advertising or any unrelated purpose.
• Your data is never sold, shared, or combined with external data sources.
• Access tokens are stored securely and are used only to perform the actions you explicitly request (such as publishing a video or retrieving account information).
• You may revoke Influverse's access to your Google account at any time via your Google Account Permissions page.

6. Data Storage and Security

Your data security is our highest priority.

We employ multiple layers of protection:

• Encryption in transit (HTTPS/TLS 1.3) and at rest.
• Secure authentication (Firebase Auth / OAuth 2.0).
• Regular vulnerability scanning and patching.
• Strict access controls and activity logging.
• Redundant storage and backup via Google Cloud (U.S. and E.U. data centers).

If a data breach occurs, we will notify affected users within 72 hours as required by law.

7. Your Rights and Choices

Depending on your jurisdiction (GDPR, CCPA, etc.), you may have the following rights:

• Access – Obtain a copy of your personal data.
• Correction – Request corrections to inaccurate or incomplete data.
• Deletion ("Right to be Forgotten") – Request full deletion of your account and data.
• Portability – Export your generated media and profile data.
• Restriction/Objection – Limit or object to processing under certain conditions.
• Withdraw Consent – Withdraw consent for specific processing activities.

To exercise these rights, contact us at privacy@influverse.ai.

We will respond within 30 days (or as legally required).

8. Data Access and Deletion

You have full control over your data, including information obtained through Google OAuth.

You may:

• Disconnect your Google account directly from the Influverse dashboard.
• Request deletion of all OAuth-related data (including access tokens, cached credentials, and linked content) by contacting us at privacy@influverse.ai.
• Once disconnected or deleted, all associated data is permanently erased from our servers and cannot be restored.
• Influverse does not retain any Google user data beyond the duration necessary to provide the requested integration.

9. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service.

After account deletion, data may be stored securely for up to 90 days for legal, audit, or fraud-prevention reasons.

10. Children's Privacy

Influverse is not intended for individuals under 18 years old.

We do not knowingly collect personal data from minors.

If you believe we have done so, please contact us immediately for deletion.

11. International Data Transfers

Your information may be transferred and processed outside your country of residence.

We ensure all transfers comply with GDPR using Standard Contractual Clauses (SCCs) or other legal mechanisms.

12. Cookies Policy Summary

Influverse uses essential and analytical cookies.

You may disable non-essential cookies in your browser settings.

For more details, refer to our full Cookies Policy (available in the footer).

13. Automated Decision-Making & AI Transparency

Influverse uses AI models to generate media and recommendations.

Outputs are automatically generated based on your inputs — no human moderation is guaranteed.

We do not make legal or financial decisions through automated processing.

14. Changes to This Policy

We may update this Privacy Policy periodically.

Updates will be posted on this page with a revised "Last Updated" date.

Significant changes will be communicated via email or in-app notification.

15. Contact Us

If you have any questions or concerns about privacy or data protection, contact us at:

Influverse Privacy Team

📧 Email: privacy@influverse.ai